Through out the past few months, this course has been very compelling and interesting to attend. It has given me a new respect for HCI and the various nuances that exist in the field. After attending the course I feel more distinguished, cultured and enlightened as a computer scientist. One of the most compelling, most interesting and most applicable concept that I thought was introduced to me was the concept that everything was hired to fulfill a certain job. I really liked the exploration of the milkshake company trying to improve the milkshake, Trying to make the product objectively better, focusing on opinion groups and market segments and how none of these approaches worked. The company only improved their sales when they asked the how and why questions. When they started wondering about the job that the milkshake was hired to do then they started improving their sales. Although the idea is pretty intuitive and seemingly obvious, it made me realize
Amazon Go is one of Amazon's new endeavors which has a main selling point of being a grocery store which you do not need to checkout from. It's motto is "No Line. No Checkout. No, Seriously." With the use of computer vision, sensor fusion, and machine learning, Amazon has supposedly created a system where you can just pick whatever items and then they'll bill your amazon account. This announcement brings about a great number of implications and questions should it see massive success. It brings to question the future of the retail job. Are all the retail jobs going to be outsourced to automation? Are other companies going to try and follow in Amazon's Foot steps? How are those companies going to try and match Amazon? Many companies are already outsourcing their retail jobs to automated checkout services. Pictured bellow is the McDonalds self checkout service which when supplemented to other workers greatly reduces the lines at McDonalds. These self